One Gateway.
Any Processor.
Total Control.
Cloud9 is a processor-agnostic payment gateway that routes, authorizes, and settles transactions across multiple processors through a single unified API. From a single store to a national franchise.
Every Transaction. Full Visibility.
The Cloud9 portal gives you hierarchical control over every transaction across every location. Filter by business, region, store, or profit center. Void, settle, adjust, refund, and reprint — all from one screen.
- Enterprise hierarchy: Chain, Region, Property, Store, Profit Center
- Auth & Capture with Tip Management
- Partial Auth, Reversals, Finalizations
- Level 2 & Level 3 Processing
- Terminal Capture with Online/Offline transactions
Data That Drives Decisions
See transaction volume, batch trends, and revenue across your entire business hierarchy. Drill down from the enterprise level to a single profit center. Spot anomalies before they become problems.
- Transaction amount and count visualization
- Multi-location comparison at a glance
- Outstanding batches and settlement tracking
- Exhaustive data visibility with advanced filtering
Accept Payments Anywhere
Run keyed transactions from any browser. The tokenized virtual terminal supports both self-service and full-service modes — credit cards, debit, and ACH. Customers can manage stored payment methods and pay with one click.
- eCommerce, MOTO, Restaurant, Lodging, Retail
- Tokenized card vault with stored payment methods
- iFrame hosted checkout (drop-in, zero PCI scope)
- ACH Debit and Credit
- Online EBT with PIN
Real-Time Observability
Live dashboards track uptime, transaction throughput, processor latency, and error rates. Email and cellular alerts fire the moment something looks off. AI-powered anomaly detection catches issues before they impact revenue.
- Live transaction count and uptime monitoring
- Processor error rate and max latency tracking
- Ping heartbeat with multi-region verification
- Email and SMS alert notifications
Take a Processor — Any Processor
The choice is always yours. Switch without re-collecting card data.
Built for Enterprise Scale
Everything you need to process, secure, and manage payments at any volume.
End-to-End Encryption
Card data is encrypted at the terminal and stays encrypted through the gateway to the processor. Never exposed in transit.
Cross-Processor Tokenization
Proprietary card vault that works across all processors. Switch processors and your tokens carry over — zero re-collection.
Dual-Factor Store & Forward
Both server-side and client-side offline processing. Transactions queue automatically and settle when connectivity returns.
PCI-DSS Compliant
Gateway-level PCI compliance with intelligent timeout reversal and redundant transaction process verification.
REST/JSON API
OpenAPI standard with Swagger sandbox. Native SDKs for C/C++/C#, VB, iOS, Android. HTML/JS browser integration.
Direct Terminal Integration
L3 EMV certified to Ingenico and PAX. Full direct integration — not semi-integrated. NFC, Quick-Chip, and Pin on Glass.
Ready to Switch?
Most teams go live in under a week. Talk to our team about your volume, processors, and integration plan.